A One-Day Conference & Networking Event 

Engage People, Change Cultures, Drive Efficiency & Sustain Excellence for Continuous Process & Business Improvements:

• Build & Maintain a Culture of Process Excellence
• Engage People Throughout Change 
• Integrate New Technology & Automation Wisely
• Sustain Momentum
• Win Leadership & Grassroots Buy-In & Effectively Evidence Success to Drive Lean Improvements
• Skyrocket Employee Engagement
• Optimise Efficiencies & Propel Results 

1. Proactively Engage People During Change 
2. Change Mindsets & Behaviours for a Culture of Process Excellence 
3. Integrate New Tech with Justification!
4. Continuous Improvement Strategies Which Endure & Inspire 
5. Demonstrate Tangible Results, Evidence Success 
6. Win Leadership Buy-In 
7. Resonate with the Shop Floor 
8. Mistakes, Challenges, Barriers, Disruptors!
9. End-To-End Process Improvement?

21 Process & Business Improvement Innovators Reveal Fresh Strategies for Continuous Process & Business Improvements: 

1. Coca-Cola: Gerry Meegan (Global Director IT & Integrated Services Process Excellence) 
2. Philips: Carolyn Lum (Senior Vice President, Head of Philips Excellence/Continuous Improvement) 
3. Staples: Thomas Chaidas (Head of Continuous Improvement, Europe) 
4. AXA: Vasudev Kulkarni (Head of Process Improvement & RPA) 
5. Premier Foods: Tolga Gunel (Head of Business Improvement Program) 
6. National Grid: Isabelle Haigh (Head of Gas Transmission Transformation Programme) 
7. REED: Annie Parry (Head of Continuous Improvement) 
8. Airbus Defence & Space Holdings: Curtis Carson (Head of Engineering Development System) 
9. Network Rail: Stuart Day (Head of Continuous Improvement) 
10. Her Majesty's Prison and Probation Service: Sanjay Bhasin (Head of Continuous Improvement) 
11. Ofwat: Emma-Jane Daly (Programme Director for Business Transformation) 
12. Specsavers: Jim Nicholls (Head of Organisational Effectiveness & Change) 
13. Morgan Sindall: Steffan Speer (Business Improvement Director) 
14. Naked Wines: Sacha Reay (Head of Continuous Improvement) 
15. Merck Sharp & Dohme (MSD): Salla Heinonen (Global Head of Continuous Improvement) 
16. Network Rail: John Bilsland (Head of Continuous Improvement) 
17. TSB: Shelby Wilso (Agile Coach) 
18. Coach: Sally van Opstal (Director, International Wholesale Operations, Forecasting & Sales Analytics) 
19. Balfour Beatty: Stuart Anwyl (Head of Operational Excellence) 
20. Solent University: David Grindel (Senior Project Manager (Apprenticeships) & Associate Lecturer, School of Business Law & Communication) 
21. JDR Cable Systems: Alex MacPhie (Director of Quality HSE & Business Improvement)