In July 2016, the Care Quality Commission has called for a step change in the way that serious incidents are investigated and managed in the NHS.  This conference focuses on learning from serious incidents: improving the quality of investigations and ensuring lessons are learned and embedded into practice. Through national updates, practical case studies and expert led extended sessions, the conference will provide a practical guide to implementing the five opportunities for improvement as identified through the Care Quality Commission review.  A 20% discount is available by quoting ref:HCUK20EX when booking.  Follow the conference on Twitter #NHSSeriousIncidents.