The leading European customer experience CX event for senior financial services executives

The Customer Experience Exchange for Financial Services Europe will bring together 70 C-level executives and VPs/Directors of Customer Experience, Marketing and Digital Strategy from across the financial services industry to discuss the practicalities of increasing customer retention and loyalty in this hyper-competitive market.

Focus within the financial services industry is swiftly shifting. Customer experience is no longer a siloed part of an organisation and a lack of agility means that businesses must act now or face losing customer business. Join the Exchange to hear real life CX case studies, discussions, presentations and much more from some of the leading CX minds in Europe, including:

• CMO Austria, Zurich Insurance Company
• Vice President, Data Propositions, Innovation and Customer Experience, Barclays Bank
• Head of Customer Experience Transformation, BBVA
• Vice President, Head of Digital Marketing, MasterCard
• Global Marketing Director, Allianz Worldwide Partners

Don’t miss your chance to join them and be part of Europe’s leading network for senior financial customer services experience professionals.

“One of the very best Customer Experience Conferences I have attended. A superb line up of speakers complemented by great delegates from across Europe. Lots of insight and sharing from everyone.” Former Managing Director, Metro Bank

“Overall good - met some interesting people and shared ideas with like minded professionals” Head of Bank Insight, The Co-Operative Group

For more information or to register:
Tel: +44 207 368 9484
Email: exchangeinfo@iqpc.com
Visit: http://bit.ly/1SAoMVp