This conference looks at how we can improve the ambulance response – moving away from time based targets – and towards a new way of working, ensuring a clinical appropriate response that will improve outcomes for patients. Through national updates from the National Ambulance Response Programme, to case studies and lessons from the dispatch on disposition pilot sites the conference will update delegates on this important development and the impact in practice. The conference will also look at implications of working differently in terms of workforce, paramedic training, challenging public assumptions around ambulance responses, and looking to the future and implications for both Ambulance Trusts and independent Ambulance Services . A 20% discount is available by quoting ref: hcuk20ex when booking.