ExCel London has announced a new partnership with luggage concierge firm Portr to deliver a new ‘premium travel experience’ both to and from events for attendees visiting exhibitions and conferences hosted at the venue.

Starting from November, the AirPortr solution will mean that ExCel visitors arriving at London City Airport can have their luggage taken off their hands and delivered to wherever needed at a specified time.

In addition, AirPortr will have a presence at ExCel providing a bespoke on site service enabling attendees travelling from other areas to drop off their luggage at the desk to be delivered onto its London destination.

Chris Walsh, Portr marketing director, commented: “AirPortr improves the way we all travel, enabling creation of time, greater flexibility, reduction in costs and encouraging environmental efficiencies for travellers.

“As part of our strategy to continue to identify and unlock these improvements it’s particularly exciting for us to be offering this bespoke service in collaboration with Excel London. A fundamental ambition of the business is to ‘better connect London for both business and tourism’ and as a world leading destination in London the partnership with Excel is a perfect realisation of this.”

James Mark, Excel executive director, added: “AirPortr’s service will transform the experience for visitors traveling to and from the venue. We are excited to be the first and only venue in the UK to offer such a service to our visitors. This service will not only free up time, but also alleviates the stress of travel from our visitors. As part of our brand promise, we are always looking for new and innovative solutions to ensure the experience for our visitors is the best one possible. The partnership with AirPortr reinforces our commitment of taking every event to heart.”
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