This conference focuses on handling, investigating, resolving and learning from Complaints in Primary Care; General Practice Complaints Handling for GPs, Nurses and Practice Managers. Through national update, practical case studes and expert sessions the conference will enable you to implement the recommendations from the recent Parliamentary and Health Service Ombudsman’s findings into general practice complaints handling. 

A 20% discount is available by quoting ref: hcuk20ex when booking.

All participants will receive a CPD certificate of attendance.