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Complaints Handling, Investigating, Resolving and Learning for Clinicians and Managers in Health and Social Care
- 16 Oct 2017
- De Vere West One
- 9-10 Portland Place, London
- W1B 1PR, United Kingdom,
What to expect
The recent CQC review highlights the importance of effective complaints investigation and ensuring the learning from complaints is embedded within the service. Chaired by Geoff Deli... Read more
The recent CQC review highlights the importance of effective complaints investigation and ensuring the learning from complaints is embedded within the service. Chaired by Geoff Delissen Senior Policy Officer (Complaints) Department of Health this conference will provide a practical guide to handling, investigating, responding and learning from complaints in health and social care. Follow the conference on Twitter #NHSComplaints . For further information and to book your place visit: http://www.healthcareconferencesuk.co.uk/nhscomplaints-handing-investigation-training .
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